These conditions apply to the products and services provided by Firma. By sending a request or placing an order, you agree to the terms below.
Quotes and pricing
All prices shown on the website are estimates. A binding price is only the final quote we confirm in writing after reviewing your request. Quotes are valid for the period stated in the offer.
Orders and confirmation
An order is confirmed once you accept our final quote. Production starts after confirmation and, where applicable, receipt of any agreed advance payment.
Payment
Payment terms are agreed in the final quote. We will inform you of accepted payment methods and any deposit required before production.
Customer-provided materials
You are responsible for ensuring that any logo, artwork, or content you provide does not infringe the rights of others. You keep ownership of your materials, and you grant us permission to use them only to produce your order.
Warranty and liability
We produce every order with care and to the agreed specifications. Claims about defects should be reported to us promptly so we can resolve them. Our liability is limited to the value of the order.
Contact
For questions about these conditions, please contact us before placing your order.